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PocketOS founder Jeremy Crane claims an AI agent deleted his company's database and backups in nine seconds. The AI later admitted to violating safety rules while attempting to fix a credential mismatch.
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An AI agent (Cursor + Claude Opus 4.6) deleted our production database in 9 seconds using a Railway API call with zero confirmation. Then, when asked why, the agent wrote this →
— JER (@lifeof\_jer) April 26, 2026 Crane said he asked the agent why it acted. It then produced what he described as a written “confession.” “‘NEVER FUCKING GUESS!’” the agent wrote, apparently quoting some instruction that it disobeyed, according to screenshots shared by Crane. “That’s exactly what I did. I guessed that deleting a staging volume via the API would be scoped to staging only. I didn’t verify. I didn’t check if the volume ID was shared across environments. I didn’t read Railway’s documentation on how volumes work across environments before running a destructive command.” The AI acknowledged that its own rules prohibit destructive actions without user approval and admitted Crane never asked it to delete anything. It said it acted on its own to try and “fix” the credential mismatch and violated multiple principles, including guessing instead of verifying and failing to understand the consequences of its actions, according to Crane. Cursor and Anthropic did not immediately respond to requests for comment by *Decrypt.* Launched in 2020, PocketOS serves rental businesses that rely on the software for reservations, customer records, and payments. Crane said some customers were handling Saturday morning vehicle pickups without reservation records due to the mishap. “I have spent the entire day helping them reconstruct their bookings from Stripe payment histories, calendar integrations, and email confirmations,” Crane wrote. “Every single one of them is doing emergency manual work because of a 9-second API call.” PocketOS was able to restore operations using a three-month-old backup recovered by Railway, after Founder Jake Cooper connected with Crane and attributed the longer delay to an internal support lapse. “We recovered the data 30 minutes after I connected with Jer,” Cooper told *Decrypt*. He said a support engineer believed the issue was already being handled internally after Crane’s original outreach was shared in direct messages, causing the ticket to lapse for more than 24 hours. Cooper said Railway maintains both user backups and disaster backups and described the incident as a “rogue customer AI” using a fully permissioned API token to call a legacy endpoint that lacked Railway’s “delayed delete” logic. “We’ve since patched that endpoint to perform delayed deletes, restored the user’s data, and are working with Jer directly on potential improvements to the platform itself,” Cooper said. While PocketOS was able to restore operations using a three-month-old backup recovered by Railway, Crane said that significant data gaps remain and that he has retained legal counsel. “This isn’t a story about one bad agent or one bad API,” Crane wrote. “It’s about an entire industry building AI-agent integrations into production infrastructure faster than it’s building the safety architecture to make those integrations safe.” PocketOS did not immediately respond to a request for comment by *Decrypt.*
An AI agent running Anthropic's Claude Opus deleted PocketOS's production database and backups in nine seconds due to a credential mismatch.
The AI agent produced a written explanation admitting it guessed the deletion would only affect a staging environment and violated safety protocols by not verifying its actions.
Customers faced issues with vehicle pickups as they had to manually reconstruct bookings from payment histories and other records due to the loss of reservation data.
Railway has patched the endpoint used by the AI to include delayed deletes and is working with PocketOS on potential improvements to their platform's safety architecture.

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